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Posted 4/14/2009 2:44:59 AM
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Hi,
I've just spent all weekend installing a new Windows 2008 Server on the network, following the guidelines in Microsoft Best Pracctice i've setup Roaming Profiles. It seems Interprise SP4 is doing it's usual freezing, for example, if you open microsoft outlook use Interprise then customer phones up you minimise Interprise then use outlook then try to get back to Interprise - it won't let you as it's frozen and only way in is to End Task it.
We reported this issue over 12 months ago when we installed the product and at the time had to remove Roaming Profiles from our network.
I believe there is two causing of this, firstly if your running a resolution less than 1024x768 this seems to have a greater impact on the freqency of crashes. The main problem is because of a bug in the 3rd party controls devexpress that is causing this, and because it's a 12k pricetag to get the latest version that the freezing issue is resolved in they have not implemented new dll's.
The only solution is to remove roaming profiles, in our case these means once again my documents, etc are no longer being backed up.
Be aware of this when doing new installs, i'm unsure if this is fixed in the US version.
Chris
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 Posted 4/14/2009 7:01:05 AM
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Chris,
Thanks for sharing this. We haven't run across it yet in implementations but I'll certainly watch for it. You probably know the "official" word is that Server 2008 isn't supported yet. When 2009 releases, it is supposed to be fully supported. Also, I understand the DevExpress libraries are being updated also.
Fingers crossed...
Thanks again,
Bill Dimes
DimeSoft Business Solutions, Inc.
www.dimesoftinc.com
www.interprisesuiteplugins.com
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Posted 7/15/2009 9:17:51 AM
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| Hi, I just wondered if it's definately roaming profiles causing this or anything else. We have similar problems at a site with quite strict security policies and I'm wondering if these are part of the problem. We're not using roaming profiles as such. Thanks
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Posted 10/23/2009 6:04:05 AM
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| In case anyone is looking at this in the future we traced the lock ups on our site to the group policies update. We changed this from the default 90 minutes and the lock ups stopped.
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Posted 10/27/2009 8:25:41 AM
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Peter,
You changed it from the default of 90 minutes to what?
Thanks,
Jim
Jim Wolf
Quality Software
Louisa, VA
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Posted 10/29/2009 2:04:08 AM
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| Hi Jim, We don't do the network support on the site but I think it was set to a really high number (the max is 45 days). I believe the update always happens on start-up anyway. Peter
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