Capture Credit Card Amount on Backorder
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Capture Credit Card Amount on Backorder Expand / Collapse
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Posted 7/27/2009 8:34:21 AM Post #229
 

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We start out with a sales order that has stock items and an item not in stock.  We Authorize the credit card for the full amount of the SO.  We invoice the SO to ship the in-stock items.  When we post the invoice, the credit card is captured for the items shipped only and the system creates a backorder with the item not in stock.
 
When the item becomes available in stock and we want to ship the item, we turn the backorder into an invoice, but it seems we can't capture the remaining amount that was authorized on the original sales order.  How do we go about paying off the invoiced backordered item?
 
Do we need to get a new authorization on the backorder?  The only problem with that is we are not storing the credit cards.  We need to use the remaining amount on the first Authorize from the SO.


Matthew J. White
President
TechXor
Your Prescription For Success
11310 S. Orange Blossom Trail #207
Orlando, FL 32837
800-604-8027
matthew@techxor.com
www.TechXor.com
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