Can't find Inventory items?
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Posted 8/6/2009 10:05:51 AM Post #236
 

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Okay, anybody seen this one?

I have several hundred inventory items created and they show up perfectly both in the Inventory module and thru the test e-commerce site. However, I am now going in to create the purchase orders where we originally bought the latest shipments and it's giving me fits.

When I go to create either a Purchase Order or PO Requisition, I select the vendor and enter the appropriate header information, then proceed to the grid to enter the line items. Only problem is, it can't find any of them! Even when I hit F2 to display all items, none are found!

Did I accidentally turn something off somewhere, or has someone else run across this? I'm pulling my hair out, and after waiting over an hour on hold for tech support I gave up.

TIA,

Fred McCoy
Tech Gear Exchange
www.techgearexchange.com

Posted 8/6/2009 10:41:06 AM Post #237
 

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Fred,

Sounds like you have the option turned on in your supplier preferences that indicates to only display items that are tied to the selected supplier.

Go into your supplier preferences and turn off the flag that says "Filter Items according to supplier".

Hope this helps.

BJ Dimes
Software Development & Support Engineer
DimeSoft Business Solutions, Inc.
Interprise Suite Plugins
Interprise Suite Blog

Posted 8/6/2009 10:44:14 AM Post #238
 

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Totally missed it - thanks for the heads up.


Fred

Posted 8/6/2009 11:31:37 AM Post #239
 

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Hi Fred,

If you prefer to have that setting turned on to filter items by supplier, you will need to add the supplier to the Promotional Pricing tab under the Costing tab on the item profile.

If you are using Auto Gen PO to create your purchase orders, you will want to add the supplier on that tab otheriwise you have to select a supplier for each item in the list.

Matthew J. White
President
TechXor
Your Prescription For Success
11310 S. Orange Blossom Trail #207
Orlando, FL 32837
800-604-8027
matthew@techxor.com
www.TechXor.com

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